Back in 2017, Merriam-Webster added a gender-neutral honorific word. The word is 'Mx' - pronounced "Mix." Mx is used for those who do not wish to be identified by gender. It's now in the Unabridged version of Merriam-Webster.
Has your organization added this new honorific into respective databases? Many nonprofit organizations are receiving great feedback. Databases like Salesforce are already in the know and have added it when requested to all mechanisms of their programs.